Answering your most asked questions
If you don’t find the answer you need from below, send us an email and we will get back to you as soon as possible.
Visit the registration page, compare the membership plans and choose the one that suits you. Follow the registration steps to create your account.
Check the details you entered and any registration emails you received. If you still need help, contact TRADEit support.
There is no cost to bid for an item on the platform if you already have an account with TRADEit. Seller fees depend on the membership plan. View the current plans and fees before listing an item.
The seller of the item will contact you to make arrangements on how to make the payment.
This arrangement can be made between the seller and the buyer. We encourage buyers to see the item before making a payment.
TRADEit does not keep the lots consigned to auction. The sellers hold them. An arrangement has to be made between the seller and the buyer on how an item will be received.
You are obliged to pay for the item if you win a bid. If you don’t pay for the item, your account will be suspended for a certain period.
You must be on the correct lot before you place a bid. If you bid on the wrong item, contact us immediately, it is not guaranteed that the solution will be found. If the solution is not found, the bid may likely stand.
Bidders can log in by going to their respective accounts using the details used when the account was created.
You may decide to relist your item, starting with a lower bidding price. The other option is to offer an item at a lower price using a ‘buy now option.’
Relisting fees depend on your membership plan. Check the current plans and fees before relisting, and update the listing details if needed.